> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usekestrel.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Glean

> Connect Glean for enterprise-wide knowledge search during incident investigations

The Glean integration connects Kestrel to your organization's Glean instance, enabling enterprise-wide knowledge search during incident root cause analysis. Glean aggregates knowledge from across your tools — Confluence, Google Drive, Slack, Notion, and more — providing a single search interface for incident context.

## Prerequisites

* **Organization Admin** role in Kestrel
* Glean Enterprise plan with API access enabled
* Glean API key with `search:read` scope

## Setup

<Steps>
  <Step title="Create a Glean API key">
    1. Contact your Glean administrator to enable API access
    2. Go to your **Glean Admin Console → API → API Keys**
    3. Click **Create API Key**
    4. Select the `search:read` scope
    5. Copy the generated API key
  </Step>

  <Step title="Connect in Kestrel">
    1. Navigate to **Integrations → Knowledge Sources** in your Kestrel dashboard
    2. Click **Add Source** and select **Glean**
    3. Paste the API key
    4. Optionally enter a **Workspace ID**
    5. Click **Add Source**
  </Step>
</Steps>

<Note>
  Glean API access requires an Enterprise plan. Contact your Glean account manager if you don't see the API option in the admin console.
</Note>

## How It's Used

### In Incident Response

* **Enterprise knowledge search** — during root cause analysis, Kestrel searches Glean for relevant documents, past incidents, runbooks, and team discussions across all of your organization's connected tools
* **Broad context** — because Glean indexes content from multiple sources (Confluence, Drive, Slack, Notion, etc.), it often surfaces context that wouldn't be found by searching individual tools

Glean results are presented alongside Kestrel's automated investigation, giving you both real-time diagnostics and historical insight.

### In Cloud AI Copilot

* Search your organization's knowledge base from the chat: `Search Glean for the payments service architecture`

<Tip>
  Glean is most valuable when you have knowledge spread across many tools. If your team primarily uses Confluence and Slack, connecting those directly as knowledge sources may be sufficient.
</Tip>

## Managing the Connection

### Testing

Click the **Test** button on the Glean source to verify credentials and connectivity.

### Enabling/Disabling

Use the toggle switch on the Glean source to temporarily enable or disable it without removing the configuration.

### Deleting

Click the delete icon and confirm to permanently remove the Glean source.